The internet is a wonderful thing sometimes. Growing up in the 70s through 90s if we needed information we went to the library or looked it up in your home encyclopedia, etc. Nowadays we hold the sum of human knowledge in the palm of our hands.
I remember getting tickets to see Van Halen 1984 at Madison Square Garden and I still remember getting the paper ticket in my hands. Luckily my cousin was an executive assistant to one of the owners of the Garden at that time, so the tickets were relatively easy to get. Convincing my parents I was old enough to join my cousins and older brother at the concert, not so much.
Over the past year or so the executive board has been discussing how to give back to the district and not just host a once a year summer soirée. (Hint we may make the Holiday Gala a yearly event as well).
As the plans for the Holiday Gala were being finalized we decided that the tickets would be sold online and we’d give the ability to pay for them with Credit/Debit Card, Venmo or PayPal. The point was we wanted the members of the LIPMA who run the event to actually be able to enjoy themselves at the event and not spend half the event collecting tickets, checking in guests and counting money or checks. So we opted for a 100% prepaid ticket model. So far it’s exceeded expectations.
With the results of that effort working exceptionally well for the event and LIPMA, we saw and opportunity to offer this same tech and convenience to the Lodges, members and appendant bodies in an around the Suffolk Masonic District.
So we expanded the use of the Events calendar and tickets you saw in action with the LIPMA Holiday Gala to the Suffolkmasons.com website and set it so any registered member can add events and create tickets for their event, whether is be a Lodge fundraiser or a District wide event.
So what do you need to do this? Simple you must register with the website and be approved. Once you create a login on the suffolkmasons.com website you will be able to create events with all the details you will need, who, what, where and when. To create a paid ticket you or your Lodge or organization will need a PayPal registered email address. If you have a PayPal email you would know. The Community events & Tickets will employ some interesting technology. It will include split payments and PayPal payouts. This is why you will need a PayPal related email to collect fund via PayPal, Venmo or Credit/Debit Card. So if you have an PayPal account already your all set. If not it’s a 2 minute setup with PayPal. No merchant (Credit Card Processor) account needed. LIPMA will complete the payments on the ‘day of’ your event, all the funds collected, minus the ticket fee, are then paid to the supplied PayPal email/account. Sorry at this point only PayPal is support by the software.
So what are a few of the pros and cons to this method of selling tickets with Suffolk Masonic Events & Tickets?
Pros
- Get Paid in advance for events
- Get better RSVPs/headcounts
- no need to distribute paper tickets
- generate online reports for sales and attendees
- leverage social media and other avenues to promote and sell tickets
- Check in guests with a smartphone (iPhone/Android) with a app.
Cons
- Slight added cost to tickets and your event
- There may be more but I can’t find any.
As you can see there is a definite benefit to selling your event tickets online. So what’s the downside? Well the software that runs the system is not ‘inexpensive’. So we have implemented a ticket fee which we believe was fair to all. So when you create tickets, the fee is subtracted from the total. It will most likely be $1.00 per ticket. Plus the merchant (credit Debit Card) processing fee, which is currently 3.7% + 0.49 per transaction. This must be taken into account when creating tickets for your event. So if you expect to collect $25/per person for your event, you would need to create tickets for about $28.00 to recoup ~$25.00 after fees are collected.
A Zoom or in person instruction will be announced to walk anyone interested in learning how to navigate and add events & tickets and get paid for the tickets. We sincerely hope that the members of the District will use and take advantage of the system and actually enjoy the events that they plan. Or those who have the online knowledge, jump right it and start creating events and tickets.
On the day of your event one or a few members with smartphones scan QR codes at the door to check in your guests and verify attendance and generate reports.
Payouts: Well due to several factors, one being refunds or reversals, LIPMA will hold all funds collected until the day of the event. On the day of the event the orders will be ‘Completed” and the funds processed. within 24 hours PayPal will send payouts to the supplied PayPal email for the event organizer (the person who and set the tickets and supplied the PayPal Email) minus the $1.00/ ticket fee and merchant fees. Since we are adding these fees at checkout the consumer is paying these fees as part of the ticket price. So the event organizer will get their price per ticket and LIPMA generates the funds to make the system self sustaining. Everybody wins.
A detailed step-by-step guide will be posted in the File Manager which is also added to the suffolkmasons.com under “Your Account” which cannot be accessed until after you register and login.
One of the most useful added features of Suffolk Masons Event Tickets is the ability to check-in attendees to your events via QR code. These scannable codes are generated automatically for all ticket purchases or reservations, and each code references a unique URL that can be used to quickly check-in guests without needing to manually access your attendees list.
Event Tickets Plus App
Our Event Tickets Plus App is the easiest and fastest way to check-in your attendees directly from your Android or iOS device without the need to log in to your site. Simply install and connect to your site using an API key and start scanning your tickets.
Download the app from:
Once you have registered, created an event, created a ticket with a PayPal associated email and the event is approved, your off to the races. Each person that purchases a ticket or RSVP’s to your event, you will receive and email notification (the organizer)). You can go onto the system anytime and check attendees and sales, export, print or email your reports.
The day of your event, there is nothing for your to do really but enjoy. The orders will be processed to complete and the batch payout will run and send the payment to the supplied email. Its that simple.
